There can be no doubt that selling your business stands as one of the most complex and important decisions you’ll likely ever make. It is quite often the case that a business represents decades, or even a lifetime, of dedicated work. In this article, we’ll examine some of the key steps that you should take when it comes time to sell.
One of the most important steps that any seller can take is...Read More
This week’s M&A Access features Anthony Bahr, Managing Director for Strategex. Bahr provides an overview of what a Net Promoter Score (NPS) is, its effectiveness, and much more surrounding it.
Companies of all sizes frequently fail to handle customer complaints appropriately. In the digital era, where complaints can be seen by hundreds, thousands or go viral to millions, it is essential that customer complaints, especially serious ones or ones backed by considerable emotion, are treated seriously and dealt with in a timely manner.
If you are failing to provide good customer...Read More
This week’s M&A Access features Christine Hollinden, Principal & Founder for Hollinden Marketers & Strategists. Hollinden pinpoints what small pivots made a big difference on businesses surviving the COVID-19 downturn, namely adopting and integrating technology. She also details how Hollinden Marketers & Strategists challenged clients to leave...Read More
Finalizing a deal is usually a complex process, and there is a good deal of room for error, misunderstandings, miscalculations, and good old-fashioned wild cards. That is why it is critical to carefully think through the deal process well in advance. In this article, we’re going to explore the top ten steps you can take to avoid wrecking a good deal.
Confidentiality – At the top...Read More